Exploited vulnerability

ScreenConnect authentication bypass (CVE-2024-1709)

CVE-2024-1709

CVE-2024-1709 is a flaw in ConnectWise ScreenConnect, a tool IT teams use to control computers remotely.

  • On CISA KEV
CVE ID
CVE-2024-1709
CISA KEV
Listed
Affected product
ScreenConnect
Exploited
Yes
Published
February 2024

In short

CVE-2024-1709 is a flaw in ConnectWise ScreenConnect, a tool IT teams use to control computers remotely. Per CISA, an attacker who can reach the management page can create a new administrator account without logging in. CISA says Black Basta ransomware affiliates exploited it from February 2024.

Profile MapVulnerability
  1. CVECVE-2024-1709
  2. ProductConnectWise ScreenConnect
  3. CISA KEVListedKnown Exploited Vulnerabilities
  4. ExploitedYesin real attacks
  5. Fix Steps5actions listedFollow the KEV instruction

What it allows

Authentication bypass means getting in without proving who you are. Per CISA, an attacker with network access to the ScreenConnect management interface can create a new administrator-level account on the affected server. An administrator on a remote support tool can reach the computers it manages, so one flaw can open many networks at once.

Who is affected

NVD lists ConnectWise ScreenConnect 23.9.7 and prior, which means every version before 23.9.8.

NVD published the record on 21 February 2024, and CISA added the flaw to its Known Exploited Vulnerabilities (KEV) catalog on 22 February 2024, the next day. The KEV entry flags known use in ransomware campaigns.

In the joint #StopRansomware advisory on Black Basta (AA24-131A, last revised 8 November 2024), CISA and its partners say Black Basta affiliates began exploiting CVE-2024-1709 in February 2024.

What to do

  1. Update to version 23.9.8 or later

    NVD marks every version before 23.9.8 as affected. Move to a fixed release and follow the vendor's own bulletin for the exact steps.

  2. Follow the KEV instruction

    CISA's KEV entry says to apply mitigations per vendor instructions, or stop using the product if mitigations are not available.

  3. Check for administrator accounts you did not create

    The flaw lets an attacker add an administrator, so review the user list on every ScreenConnect server. This is a sensible check that follows from how the flaw works, not a step quoted from the advisories.

  4. Keep the management page off the open internet

    CISA describes the attacker as needing network access to the management interface. Limit who can reach it.

  5. Treat a hit as a possible ransomware lead

    Black Basta affiliates used this flaw per CISA, so if you find an unknown account, start incident response and check the machines the tool controls.

Questions

What is CVE-2024-1709?

It is an authentication bypass in ConnectWise ScreenConnect, a remote support tool. Per CISA, an attacker with network access to the management interface can create a new administrator account without logging in.

Which ScreenConnect versions are affected?

NVD lists ScreenConnect 23.9.7 and prior, which means every version before 23.9.8. Updating to 23.9.8 or later is the fix, following the vendor's own bulletin for the exact steps.

Is CVE-2024-1709 used by ransomware groups?

Yes. CISA's Black Basta advisory (AA24-131A) says Black Basta affiliates began exploiting it in February 2024. The Known Exploited Vulnerabilities entry also flags known use in ransomware campaigns.

How do I check if ScreenConnect was abused?

Review the user list on every ScreenConnect server for administrator accounts you did not create, and keep the management page off the open internet. If you find an unknown account, start incident response and check the machines the tool controls.

Sources

  1. CVE-2024-1709 record NIST NVD
  2. Known Exploited Vulnerabilities catalog (JSON feed) CISA
  3. #StopRansomware: Black Basta (AA24-131A) CISA, FBI, HHS, MS-ISAC