Customers Are Being Scammed In Our Name. And We Hear About It Last.

Fake sites, fake apps and fake support accounts reach your customers long before a complaint reaches you.

On Your Desk 0 of 5 done
How Each One Changes

In Short

Fraud and brand protection teams use external visibility to find look-alike domains, fake pages, apps and social accounts that copy the brand, early enough to remove them before customers are hurt. It also gives a record of what was found and taken down.

At A GlanceFind fake sites, apps and accounts that use your name early, and follow each takedown to the end.

Your Week, With Outside Visibility.

Updated 7 Oct 2026
  1. Check New Look-Alike Domains Typosquatting means registering a domain that differs from yours by a letter or two. You see new ones as they appear, not after a customer clicks. 01
  2. Find Fake Pages And Apps Copies of your login page or mobile app are found and reviewed, so you can act before they collect real details. 02
  3. Handle Impersonation On Social Media Fake accounts that pose as your brand or your executives are listed with evidence, ready to report. 03
  4. Run Takedowns And Follow Them To The End Each case has a status and a record, so nothing is left half done when the host or registrar replies. 04
  5. Brief Customer Support And Communications When a scam is live, support and communications get the facts to tell customers what to watch for. 05

What Presses On You

The Problems You Are Asked To Solve.

Each one is matched to the part of the platform that helps.

04

Stolen Customer Accounts Go On Sale

Accounts offered on criminal markets are an early sign of account takeover. You see them before the fraud calls start.

What You Get

What Lands In Front Of You.

Alerts, reports and views, in plain words.

What You Can Report Upward Compare each one against your own history.
  • Fake Sites And Accounts FoundShows how much abuse of the brand is being seen, and whether it is growing or shrinking.
  • Time From Detection To TakedownShows how long customers stay exposed to a scam after you know about it.
  • Takedowns CompletedShows how many cases were taken all the way to removal.
  • Scam Reports From CustomersShows whether customers still hear about scams before you do.
Alert New Look-Alike DomainYou are told when a domain that copies your brand is registered or goes live.
Alert Fake Page, App Or Profile FoundWhat was found, where, and what to do first.
View Takedown Follow-UpEach takedown request followed from the first report to the end, so nothing is left open.
Report Summary For Support And CommunicationsWhat was found and removed, in words the customer team can use.

Questions

Questions People In This Role Ask.

  • What Counts As Brand Abuse?

    Anything that uses your name, logo or look without permission to mislead people. That includes look-alike domains, fake websites, fake apps, fake social accounts and fake support numbers.

  • How Does A Takedown Work, And Who Does It?

    A takedown is a request to the host, registrar or platform to remove the content. The platform prepares the evidence and the request, and you approve it. The host or registrar then makes the final decision.

  • How Long Does A Takedown Take?

    It depends on the host, the registrar and how clear the abuse is. Some respond quickly and some need follow-up, so each case is tracked until it is closed.

  • Does It Cover App Stores And Social Media?

    Yes. Fake apps and impersonating accounts are part of what is monitored, and they follow the same process of evidence, request and follow-up.

  • Does It Help With Card Fraud?

    It can show stolen card data offered for sale, which tells you fraud may be coming. PCI DSS covers how card data is handled by entities that store, process or transmit it. Monitoring is a source of warning, not a compliance tool.

  • Can It Find Domains Registered But Not Yet Used?

    Yes. Look-alike domains are often registered days or weeks before they are used. Seeing them at registration gives you time to prepare, and to act the moment a page goes live.

  • What Should A Brand Protection Team Check When Evaluating A Platform?

    Run it on your own brand. Look at how quickly fake domains, profiles and ads are found, whether evidence is ready for a removal request and how status is reported. Requests are handled by Brandefense or a partner in your region, who can arrange a trial. The brand and marketing lead page shows the same check from the marketing side. The brand protection buyer's guide and the takedown service evaluation checklist list what to check when you compare providers.

  • How Can A Team Find Fake Sites Before Customers Report Them?

    New domains that copy your name are found and listed. You do not have to rely on customers to report them. You are told when a domain that copies your brand is registered or goes live.

  • How Can A Team Spot Account Takeover Early?

    Stolen customer accounts offered on criminal markets are an early sign. You see them before the fraud calls start. Brandefense monitors criminal markets for this.

  • What Should A Brand Protection Team Measure?

    Measure fake sites and accounts found, to see if abuse is growing or shrinking. Track time from detection to takedown, to see how long customers stay exposed. Also track how many cases were taken all the way to removal.

Rules That Apply
PCI DSS The payment card security standard, maintained by the PCI Security Standards Council. It applies to entities that store, process or transmit cardholder data, including merchants, processors, acquirers, issuers and service providers.Official Site ↗

A plain summary of who each rule covers, taken from the official page. Not legal advice. Your legal team decides what applies to you.

For Fraud And Brand Protection Teams

See Who Is Using Your Name.

A short session using your own brand, so you see what is already out there.