Industry · Aviation And Travel

Fake Booking Pages Are Stealing Our Customers.

Travelers search in a hurry and trust the first page that looks right. Criminals copy booking pages and go after loyalty accounts.

In Short

Airlines, airports and travel brands deal with travelers who book in a hurry and with many suppliers. Attacks on aviation and travel often start outside the company: copied booking pages, stolen loyalty logins and a supplier that fails. Watching those places gives you notice before travelers or operations feel it.

At A GlanceFake booking and loyalty pages, account takeover, phishing of travelers and supplier outages, plus the rules that apply to airlines and travel brands.

Main Threats

What Threatens Airlines, Airports And Travel Brands.

Compliance

Which Rules Apply To You.

NIS2 Directive The European Commission lists transport among the sectors the directive covers. It asks covered entities to take appropriate cybersecurity risk-management measures and to notify authorities of significant incidents, and applies to medium-sized and large entities. Official Site ↗
PCI DSS The payment card security standard, maintained by the PCI Security Standards Council. It applies to entities that store, process or transmit cardholder data, including merchants, processors, acquirers, issuers and service providers. Official Site ↗
EASA Part-IS (Aviation Information Security) EASA says Delegated Regulation (EU) 2022/1645 applies from 16 October 2025 and Implementing Regulation (EU) 2023/203 from 22 February 2026. They set information security requirements for aviation organizations under EASA oversight and for their authorities. EASA published 22 questions and answers on it. Check with your competent authority whether you are covered. Official Site ↗

A plain summary of who each rule covers, taken from the official page. Not legal advice. Your legal team decides what applies to you.

Products

How Brandefense Helps.

Threat Landscape

Who Targets Aviation And Travel, And Where.

One shared supplier system: Collins Aerospace MUSE, 2025
  1. 19 September 2025RTX becomes aware of a ransomware incidentIt affected systems that support the MUSE passenger processing software that airlines share at airports.
  2. 24 September 2025RTX files an SEC Form 8-K and the UK National Crime Agency announces an arrestRTX said customers moved to back-up or manual processes. A man in his forties was arrested on suspicion of Computer Misuse Act offenses and released on bail.
  3. 2 October 2025Berlin Brandenburg Airport gives a restore dateIt said Collins Aerospace aimed to restore the central system by 5 October 2025.

FAQ

Frequently Asked Questions.

  • Why would criminals copy a booking page?

    Travelers search in a hurry and pay online. A page that looks right collects card details or logins before anyone checks the address.

  • Do you track groups that target aviation?

    This page names no group, because we only name one when a government or standards source links it to the sector. Most threats here are criminal.

  • Does a supplier outage show up in your tools?

    Not as an outage. The platform shows supplier exposure and criminal activity that mentions a supplier, which can give early warning.

  • Which rules does an airline face?

    The NIS2 Directive covers transport. Rules differ by country and by type of operator, so check with your legal team.

  • How does account takeover hit loyalty accounts?

    Stolen or reused passwords are tried on traveler and loyalty accounts. Points and saved details can be turned into money. Dark Web Monitoring alerts you when traveler or staff logins tied to you are offered for sale.

  • What is phishing aimed at travelers?

    It is messages about a delayed flight or a refund that lead to a page asking for payment details. Travelers book in a hurry, so such messages feel real. Phishing monitoring finds pages that copy your booking and loyalty sites.

  • What is EASA Part-IS?

    EASA says Delegated Regulation (EU) 2022/1645 applies from 16 October 2025 and Implementing Regulation (EU) 2023/203 from 22 February 2026. They set information security requirements for aviation organizations under EASA oversight and for their authorities. Check with your competent authority whether you are covered.

  • Why do old campaign sites matter for a travel brand?

    Old campaign sites still face the internet and can be used by criminals. External Attack Surface Management shows the internet-facing systems of your group, including old campaign sites.

  • Does PCI DSS apply to travel brands?

    PCI DSS is the payment card security standard, maintained by the PCI Security Standards Council. It applies to entities that store, process or transmit cardholder data, including merchants, processors, acquirers, issuers and service providers. Your legal team decides what applies to you.

  • Which suppliers expose an airline or travel brand?

    Airlines, airports and travel brands deal with many suppliers, and attacks often start outside the company. The Supply Chain and Vendor Risk use case shows which suppliers expose you.

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