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CROSSROAD downloader

CROSSROAD is the name Google Threat Intelligence Group and Mandiant give to a downloader used in a 2026 tampering of AOMEI Backupper updates.

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Dark glass parcel with infected core with red neon lines, cover art for: CROSSROAD downloader

It ran on a computer when the backup program fetched a tampered update, then set up a backdoor that they name SHINYROAD.

What it does

CROSSROAD is a small 64-bit Windows program. Google and Mandiant say it checked where the computer was before doing anything else. If the country was China, it stopped its main path. ManageEngine adds that it also stopped when location lookups failed or when certain security agents were present.

On computers that passed the checks it downloaded more files, installed the Radmin remote administration tool (ManageEngine calls it the genuine Radmin Server; Google says the 28 May wave installed a modified Radmin Server) and created a scheduled task that ran every three hours. It then removed itself. The backdoor that this task loads is described on our SHINYROAD page. The incident is covered in the AOMEI Backupper update tampering page.

Names

Public sources use several names for this malware.

Names
NameWhere it appears
CROSSROADName for the downloader in reports by Google Threat Intelligence Group and Mandiant, repeated by ManageEngine[1, 2]

How it spreads

CROSSROAD did not spread by itself. Attackers briefly changed the configuration files that AOMEI Backupper reads from its own update servers. During those windows of 5 to 10 minutes, a copy of the program that checked for updates was pointed to attacker files. Google and Mandiant say the windows seen on 28 May, 16 July and 20 July 2026 ended when the files returned to the real versions.

How an infection runs

The order of steps in a typical infection, as the sources describe it.

  1. Update check

    AOMEI Backupper asks the vendor's servers for its update settings. During a tampering window those settings point to attacker files.[1, 2]

  2. Dropper starts

    An unsigned program with AOMEI-looking details is started from the application's own folder.[1, 2]

  3. Checks

    It stops its main path if the public address is located in China, and ManageEngine adds that it also stops if the lookup fails or certain security agents are present.[1, 2]

  4. Package fetched

    It downloads more files and installs Radmin software. ManageEngine calls it the genuine Radmin Server, while Google says the 28 May wave installed a modified Radmin Server.[1, 2]

  5. Task created

    It creates the scheduled task RadminComponentRuntime, which runs every three hours.[1, 2]

  6. Self delete

    It removes itself using a file stream trick, and undoes the setting change it relied on.[1, 2]

Timeline

  1. 28 May 2026

    First window seen

    Google and Mandiant record a tampering window of about 10 minutes. ManageEngine's tools see the install on a customer computer the same day.[1, 2]

  2. 7 June 2026

    Vendor told

    ManageEngine says it raised the alert with AOMEI the same day it heard from a customer.[2]

  3. 16 July 2026

    Second window seen

    A window of about 6 minutes, caught live by ManageEngine's monitor.[1, 2]

  4. 17 July 2026

    Google informs

    Mandiant notifies AOMEI and shares indicators, Google says.[1]

  5. 20 July 2026

    Third window seen

    A window of about 5 minutes. Google and Mandiant also see a credential harvesting trick in the same window.[1, 2]

  6. 29 July 2026

    Vendor reply

    Google says AOMEI replied that it had taken corrective action.[1]

  7. 15 and 16 October 2026

    Reports published

    Google and ManageEngine publish their findings.[1, 2]

Seen in

Detection and defense

  1. Hunt for the task

    Search for the scheduled task RadminComponentRuntime and for Radmin software no one installed.[1, 2]

    Counters: T1053

  2. Do not trust a live check

    Do not test an alert by fetching the vendor's update address now. Google says it returns clean files most of the time. Keep the application's staging and html folders and review proxy logs for the alert time.[1]

  3. Look back to April

    Google advises a retrospective hunt covering April to July 2026, because the vendor fixing its servers does not clean computers that already ran the file.[1]

    Counters: T1195.002

  4. Block unneeded outbound traffic

    Google lists blocking outbound SMB (port 445) and WebDAV to outside addresses.[1]

  5. Watch odd launches

    Alert on an unsigned program started by an AOMEI update or notification process, as ManageEngine describes.[2]

    Counters: T1036

Frequently Asked Questions

What is CROSSROAD?

The name Google Threat Intelligence Group and Mandiant give to the downloader used in the 2026 AOMEI Backupper update tampering.

How did CROSSROAD get onto computers?

Through tampered update files that AOMEI Backupper fetched from the vendor's servers during windows of 5 to 10 minutes.

Does CROSSROAD run in China?

Google says it ended its main path when the location was China.

Is the problem gone now that AOMEI fixed its servers?

No. Google says the fix does not clean computers that already ran the file, so they should be checked.

Who is behind it?

Google and Mandiant track the activity as UNC7017.

Sources

  1. Investigating Ephemeral Supply Chain Tampering (15 October 2026)Google Threat Intelligence Group and Mandiant · Supports: UNC7017, CROSSROAD and SHINYROAD names, tampering windows, dropper behavior, scheduled task, vendor notification and response, hunting advice, ATT&CK list
  2. AOMEI Backupper Supply-Chain Compromise (16 October 2026)ManageEngine Threat Analysis Lab · Supports: Discovery, timeline, delivery through two unsigned configuration files, dropper checks, Radmin and side-loading, vendor statements, detection ideas
  3. Supply Chain Compromise: Compromise Software Supply Chain, T1195.002MITRE ATT&CK · Supports: Technique definition and mitigations
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